What I Do Business Design “Business design is solving business challenges by leveraging design methodology and business frameworks.” Workshop Facilitation “There is no problem in the world that can’t be solved by a workshop. If not one, two workshops” Service Design “If product design is designing a Mickey Mouse toy, then service design is designing the experience of visiting Disneyland.” User Research “If you think doing research is expensive, you should look at the cost of skipping research.”
