Hello, 你好, Hola, Bonjour! 

My name is Renee, born in China, living in Canada, and have traveled to more than 30 countries around the world. As a Customer Experience Leader with 10+ years of experience, I believe that exceptional customer experiences are the key to driving business success.

Six years ago, I embarked on my Airbnb hosting journey by renting out my apartment in Downtown Toronto. Combining my passion for hospitality with my expertise in Experience Design, I achieved SuperHost status in just 3 months. Since then, I’ve been providing consulting and co-hosting services to Airbnb hosts and homeowners around the world. 

To me, Airbnb is more than a transactional business. There are a lot of “hearts” that go into it. As a traveler, I understand the importance of exploring new places through locals’ perspectives and finding the perfect cozy home away from home. As a homeowner, I know your property is more than just an investment; it is a place filled with cherished memories and the pride of ownership.

For many homeowners, passive income is the dream but the reality comes with a lot of uncertainties and hassles - Can I make good profits? How do I start Airbnb? How much time does it take? What if people damage my property?…..